Customer Service
Have a question? Need assistance? Help is here. Browse our Frequently Asked Questions or access helpful links to other resources within our site. Or just call us at 1(800) 944-BANK. We're here and ready to help.
Banking
Personal Banking
Locate a banker near you.
Mortgage Servicing
For assistance, please call 1.844.436.0374 or visit everbank.myloancare.com
Business Banking
Locate a lender near you or call us at 415-970-9889.
1-888-776-BANK (2265)
Access your accounts, transfer funds, check branch hours 24 hours a day, 7 days a week.
Feedback
We always want to hear from our customers and community. Please let us know how we are doing.
Give us your feedback.
Online, Mobile & Bill Pay
Save time and do your banking when and where it's convenient for you.
Voice Banking
1-888-776-BANK (2265)
24 hours a day, 7 days a week
Branch Support
If you have any questions about your account or online banking, email us or call 1-800-944-BANK (2265).
Report Fraud
To report your card lost or stolen call 1-800-383-8000.
If you suspect fraud on one of your accounts, contact us immediately.
To get more information on fighting identity theft from the U.S. Department of the Treasury's Office of the Comptroller of the Currency.
Visit the Federal Trade Commission's (FTC) consumer website.
www.consumer.gov/idtheft
Call the FTC toll-free at 1 (877) IDTHEFT (438-4338)
Find a Sterling Bank & Trust Branch or ATM near you
Sterling Eagle® Checking account holders enjoy free ATMs in the U.S
