Customer Service

Have a question? Need assistance? Help is here. Browse our Frequently Asked Questions or access helpful links to other resources within our site. Or just call us at 1(800) 944-BANK. We're here and ready to help.


Mortgage Lending

Locate a lender near you or call us at 415-970-9889.

Business Banking

Locate a banker near you or call us at 415-773-1530.

1-888-776-BANK (2265)

Access your accounts, transfer funds, check branch hours 24 hours a day, 7 days a week.



We always want to hear from our customers and community. Please let us know how we are doing.

Give us your feedback.

Online, Mobile
& Bill Pay


Save time and do your banking when and where it's convenient for you.

Voice Banking

1-888-776-BANK (2265)

24 hours a day, 7 days a week

Branch Support


If you have any questions about your account or online banking, email us or call 1-800-944-BANK (2265).

Department Contact


If you would like to reach a specific department, such as mortgage servicing or investment services, email us.

We will get back to you by the next business day.

Report Fraud


To report your card lost or stolen call 1-800-383-8000.


If you suspect fraud on one of your accounts, contact us immediately.

To get more information on fighting identity theft from the U.S. Department of the Treasury's Office of the Comptroller of the Currency.


Visit the Federal Trade Commission's (FTC) consumer website.


Call the FTC toll-free at 1 (877) IDTHEFT (438-4338)