Privacy Policy

Facts What does Sterling Bank & Trust, FSB
do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Sterling Bank & Trust chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Sterling Bank & Trust Share? Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Yes No
For our marketing purposes—to offer our products and services to you. Yes No
For joint marketing with other financial companies Yes Yes*
For our affiliates' everyday business purposes—Information about your transactions and experiences Yes Yes*
For our affiliates' everyday business purposes
Information about your creditworthiness
No We don't share
For our affiliates to market to you Yes Yes*
For non-affiliates to market to you No We don't share
To limit our sharing Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit sharing.


Call 1-800-944-2265
Who we are
Who is providing this notice? Sterling Bank & Trust, FSB, its division SBT Advantage Bank, and its affiliates. Our affiliates include:
  • Quantum Fund, LLC, doing business as Quantum Capital Management
What we do
How does Sterling Bank & Trust protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Sterling Bank & Trust collect my personal information?

We collect your personal information, for example, when you:

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your ATM or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account unless you tell us otherwise.

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include financial companies, such as Quantum Fund, LLC, non-financial companies, and others.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Sterling Bank & Trust does not share with non-affiliates so they can market to you, unless it is a financial company with whom we have a joint marketing agreement.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Non-affiliates we may share with include other financial companies with whom we have joint marketing agreements.
Other Important Information

Important Information for California Customers:

* If you are a California resident, please see the attached "Important Privacy Choices for Consumers" for details on how you can limit our information sharing under California law.

Rev. 5/2017

Important privacy choices for consumers